Shipping policy

DELIVERY TIME:

You will receive standard orders usually 2 to 5 business days after we receive your order. Shortly after collection drops and in the sale it can come to longer delivery times.As soon as your order is on the way to you, you will receive a separate shipping confirmation by e-mail.

(SWITZERLAND AND EU-FOREIGN COUNTRIES ACCORDINGLY LONGER)

SHIPPING COSTS:

GERMANY

DHL: 5,90€
UPS: 7,90€

NETHERLANDS

DHL: 5,90€

FedEx: 6,90€

UPS: 7,90€

AUSTRIA

DHL: 5,90€

FedEx: 6,90€

UPS: 7,90€

SHIPPING ZONE 1-3 (WITHIN EU)

FedEx: 9,90€ up to 14,90€

For all deliveries within the EU, taxes and customs duties are included in the product price.

SWITZERLAND

FedEx: 14,90€

SHIPPING ZONE 4-9 (OUTSIDE EU)

FedEx: 24,90€

All shipments outside Europe may be subject to import duties (fees, import duties, VAT), which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and will be charged as soon as your package reaches your country. LFDY does not withhold duties and taxes during the checkout process and cannot predict what your potential duties will be: in the event that such additional duties are incurred, they must be paid in order for your package to be cleared. In this case, the customer is responsible for the costs incurred. Please contact your local customs office for more information about your country's policies.

RETOURE

You can cancel orders from Germany, Austria or the Netherlandswithin 30 days of receipt andreturn them to usfree of charge via DHL. Please use our returns portal.

LFDY does not cover the costs for returns outside Germany, Austria or the Netherlands.

MORE INFORMATION

LOCATIONS:

OUR LOGISTICS (SHIPPING & RETURNS).

Königsberger Str. 100 (Hall A10)
40231 Düsseldorf
DEUTSCHLAND / GERMANY

OUR OFFICE

Schloßstraße 57
40477 Düsseldorf
DEUTSCHLAND / GERMANY